For emergency police calls:     911

For non-emergency calls:     250-592-2424


(*Please Note: This email address is NOT monitored 24/7.
To report a non-emergency incident, please call 250-592-2424)

Oak Bay Police Department
1703 Monterey Avenue
Victoria BC, V8R 5V6

Phone: 250-592-2424
Fax: 250-592-9988
Office Hours: Monday to Friday, 8:00 a.m. to 4:30 p.m.

9-1-1 and Dispatch Service

E-Comm provides emergency communication services as the first point of contact for 9-1-1 callers in many regional districts across the province. E-Comm also provides integrated call-taking and dispatch services for police and fire partner agencies in B.C. and owns and operates the wide-area radio network used by police officers, firefighters and ambulance paramedics throughout Metro Vancouver and parts of the Fraser Valley.

E-Comm is the 9-1-1 Public Safety Answering Point (PSAP) and provides dispatch services for Oak Bay Police Department. This means E-Comm answers initial 9-1-1 calls and then transfers the call to another E-Comm representative to dispatch Oak Bay Police Department’s services if needed.

Find out more about how 9-1-1 works and when to call 9-1-1 at