For emergency police calls: 911
For non-emergency calls: 250-592-2424
(*Please Note: This email address is NOT monitored 24/7.
9-1-1 and Dispatch Service
E-Comm provides emergency communication services as the first point of contact for 9-1-1 callers in many regional districts across the province. E-Comm also provides integrated call-taking and dispatch services for police and fire partner agencies in B.C. and owns and operates the wide-area radio network used by police officers, firefighters and ambulance paramedics throughout Metro Vancouver and parts of the Fraser Valley.
E-Comm is the 9-1-1 Public Safety Answering Point (PSAP) and provides dispatch services for Oak Bay Police Department. This means E-Comm answers initial 9-1-1 calls and then transfers the call to another E-Comm representative to dispatch Oak Bay Police Department’s services if needed.