The Oak Bay Police have been receiving many complaints of a fraudulent scam in the past week involving e-mails allegedly from iTunes asking for personal information and financial details, credit card numbers etc. It has been established that this is indeed a scam and the iTunes Store has issued a warning on their website confirming this. The e-mail comes in the form of a bill for music or movies rented or purchased from the iTunes store. They appear authentic and official at first glance but this is what’s called “phishing”. They look genuine but if you have any suspicions call the company directly to confirm or just check the internet for scam alerts involving similar circumstances. Do not click on the link that is embedded into the email. To paraphrase a quote from their site; The iTunes Store will never ask you to provide personal information or sensitive account information (such as passwords or credit card numbers) via email. In general, all account-related activities will take place in the iTunes application directly, not through a web browser. If you are asked to update your account information, make sure that you do so only in iTunes or on a legitimate page on Apple.com, such as the online Apple Store. If you have received a suspicious email, please notify iTunes Customer Support by visiting our website: www.apple.com/support/itunes The actual website to check for more details on this scam is http://support.apple.com/kb/HT2075 Please be aware that a financial institution or a large corporation will never ask you for personal or financial details through an e-mail. Protect yourself; do not give any personal information out to anyone over the phone or the internet for any reason!